Shipping
We process and hand over your order to the shipping service provider within 2-4 business days. Shipping is carried out by DHL / Deutsche Post.
Parcels and Small Packages
Within Germany
Delivery time is approximately 1-3 business days
Switzerland
Delivery time is approximately 4-6 business days
European Union (EU)
Delivery time is approximately 3-7 business days
We currently ship to the following countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary, and Cyprus.
Letter Shipping
Within Germany
Deutsche Post provides the following information:
Letters are usually delivered the day after the next business day. In individual cases, however, it can take up to 7 business days. Please understand that an investigation can therefore only be initiated from the 8th business day after the date of posting.
(Source: https://www.deutschepost.de/de/hilfe-kundenservice/formulare/nff-brief-verlust.html)
Switzerland
Delivery time is approximately 2-4 business days.
European Union (EU)
Delivery time is approximately 2-8 business days.