FAQs
❔ Frequently asked questions about us and our products.
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What material are the products made of?
We currently use:
- TPU (thermoplastic polyurethane) of various shore hardnesses
...differs from the original material used (PU) not only in the manufacturing process, but has also been specially adapted to our requirements. By adding various additives, it is very resistant to UV rays, oils and fats and can withstand high mechanical stress. Depending on the degree of hardness, it is flexible to varying degrees. Overall, the TPU appears to be more resilient and resistant than the PU used previously.
- ASA (acrylonitrile styrene acrylic ester)
...is a plastic that is also extremely UV-resistant. This means that the material does not yellow and does not crack or become brittle. It is also very heat-resistant and resistant to petrol and oil.
- Steel and other metals of various compositions
The intake manifolds in particular are unimaginable without an internal high-strength steel construction. For products that exceed the requirements of plastics, we use various processed steels and metal types to meet these requirements.
Our product range continues to grow. And so does the material we select. 📈
Can other automotive parts also be manufactured?
Sure! Are you missing a part on your motorcycle or is it no longer being produced? Do you have special customization requests for your product? Then please contact us with your request.
This is the best way to reach us:
Email: support@wagner-performance.com
Phone / Whatsapp Business: +49 1515 3651068
We are open to new ideas and customization requests! 📃
I have a problem with my product, can I return it?
Please contact us first with your invoice number and your request.
Return: You have a period of 14 days after receiving the goods in which you can return the product to us. You can use the cancellation form in the cancellation policy for this purpose. ↪️
Problem: After you have contacted us, we will discuss the problem or your concern with you and find a solution together. ☀️
We generally recommend reading the cancellation policy before purchasing and ask you to handle the product carefully. Thank you! 👍
How are the products manufactured?
Each product goes through different manufacturing and processing processes. Here is a brief overview:
- Basically, new products must first be designed or constructed in the CAD program. For more complex parts, the dimensions and shape are determined using a 3D scanner. For simpler products, the measurements can be taken manually. Some products are specified (also on request), which means that fundamental changes have to be made.
- We then select the appropriate materials, which vary depending on the application conditions and desired properties.
- Finally, it's starting! Now the first production tests are carried out and the product is tested for the first time on the test object (the appropriate motorcycle). We then optimize the product and modify it several times or adapt it to the customer's wishes.
Depending on the product, material and appearance, additional processing steps are carried out (e.g. smoothing the product, CNC laser and milling technology, etc.) ⚙️